Work 365

Deactivating a Billing Contract

10 views February 14, 2019 February 14, 2019 0

Billing Contracts are the documented relationship Partners have with their customers. However, when customers leave a Partner, Partners can deactivate the customer’s Billing Contract in Work 365.

Please note: Billing Contracts should be deactivated, not deleted, as a Partner should still have the inactive billing contract for internal records.

Steps for deactivating a billing contract:

  1. Deactivate the subscriptions within the billing contract. Please see this article for instructions on deactivating a subscription.
  2. Deactivate the billing contract

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