Work 365


1322 views July 11, 2018 July 10, 2020 1

There are multiple Types of Subscriptions that are supported through Work 365

A Subscription is a type of Product or Service from a Manufacturer and provisioned through a Provider.

A Subscription is an on-going service.

Each of these Subscriptions can be set up through the work 365 product catalog integration. Subscriptions are Associated with a customer and Billing Contract.

  • A Subscription can be marked a Billable or a Non-Billable subscription.
  • A Billable Subscription will appear on the Invoice as a line item
  • A non-Billable subscription will appear on an invoice as a non-billable line item.
  • A subscription can have child subscriptions and a Subscription can have Add-On Subscriptions.

Subscriptions with different providers have different processes when it comes to provisioning licenses. Watch this video on how to manage subscriptions with different providers.


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