Report Scheduler

CRM Settings to ensure that Email can be sent to Un-resolved Email Addresses

4 views August 15, 2018 August 16, 2018 0

There are 2 system settings that need to be verified:

1. “Allow messages with unresolved e-mail recipients to be sent”




Please note that the changes in this setting for CRM Online are not activated immediately; hence please give 10-12 hours at least for CRM to allow sending emails to un-resolved recipients.

2. If “Process emails only for approved users” (System settings > Emails) is checked then it is required to approve the primary email address of the user who is configured as the “Outgoing email owner” setting of the report scheduler.



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